Our Customer Reviews

Our Customer Reviews

From 172 reviews
Blake Vaught
Blake Vaught

Marrisa and the guys are always outstanding! Its hard to find consistency these days and there consistant everytime and all the time thanks for serving myselfband my company well!!!

Response from business owner

Thank you Blake! We appreciate your review!

via Google
Gary Hazell
Gary Hazell

Branson hot tubs and spa are the best. They are very friendly and helpful.

Response from business owner

Thank you Gary!

via Google
Staci Baskins
Staci Baskins

The staff is always helpful in getting us the supplies that we need for our pool and hot tub.

Response from business owner

Thank you for your review! We are happy to help!

via Google
Kristin Heffron
Kristin Heffron

As usual, Branson Hot tubs diagnosed our water problem quickly and correctly. Their service technicians arrived promptly and completed the service efficiently. They were friendly and left the spa area neat and clean and the spa in great …

read more
Response from business owner

Thank you Kristin! Glad we could help!

via Google
Jeramie Henson
Jeramie Henson

Wonderful service! Polite and professional! I highly recommend them!

Response from business owner

Thank you Jeramie!

via Google
Tom Caruso
Tom Caruso

Great team of knowledgeable people. Excellent customer service after the sale. I highly recommend them.

Response from business owner

Thank you Tom! We appreciate your business!

via Google
Ron J Carson
Ron J Carson

Very appreciative of their excellent service !

Response from business owner

Thank you Ron! We appreciate you!

via Google
Steve D
Steve D

Andy and Jacob provided a professional service call to determine what was wrong with my hot tub. Very thorough and explained things well.

Patriot
Patriot

These guys are great! Andy and Jacob fixed my 20 year old hot tub in a flash. They knew every piece to that tub. My highest compliments to these guys.

Response from business owner

Thank you! Happy Hot Tubbing!

via Google
Martin Dingman
Martin Dingman

Tremendous service! Saxon and James were courteous, knowledgeable, hardworking, and very professional. We are planning on a future hot tub install with them.

Response from business owner

Thank you Martin!

via Google
Carol Wiseman
Carol Wiseman

James and Trey were excellent...very friendly and knowledgeable...spa is now working perfectly

Response from business owner

Thank you Carol! Glad we could help!

via Google
Anonymous
Anonymous

Thanks to Andy an Jacob they di an amazing job getting my broken hot tub diagnosed

stay truthful
stay truthful

Always helpful and willing to answer questions. Thank you. We love our hot tub. So glad we went with people who are there for you when you need them. Thank you Matt, and crew.

Response from business owner

Thank you! Happy Hot Tubing!

via Google
John Quick
John Quick

Great job yall

Response from business owner

Thanks John!

via Google
Dustan Afshar
Dustan Afshar

The guys who came out to help with our indoor pool were amazing. They were knowledgeable and patient with us as we remodeled the whole room around it. They showed up when we needed them, advised us on what they would need to make it as cost…

read more
Response from business owner

Thank you, Dustan! We are glad we could help with the project!

via Google
Brian Lindsey
Brian Lindsey

Very experienced no their stuff

via Google
Gary R
Gary R

Sad to close the pool for the year but Andy & James weatherized everything. Very thorough & professional! Thanks guys!!

Response from business owner

Thank you Gary! We appreciate you!

via Google
Dana Edwards
Dana Edwards

I purchased my first hot tub with Branson Hot Tubs and Pools. Aaron and his crew delivered and set it up, making it look easy. I have a more than tricky driveway that I know was a challenge. I appreciate the efficiency of the delivery. also…

read more
Response from business owner

Thank you Dana! Happy Hot Tubbing!! 😁

via Facebook
John Bartley
John Bartley

Branson Hot Tubs and Pools did a great job in repairing my hot tub. James and Andy were awesome in getting the parts installed and checking my hot tub out to make sure it was operating properly. Mike in service was great in communicating …

read more
Response from business owner

Thank you John! Happy Hot Tubbing!

via Google
Tim Bellanti
Tim Bellanti

I have been using Branson hot tubs and pools for the past decade. They rebuilt my hot tub and installed a swimming pool and maintain both. I recommend this business without hesitation. Andy and his helper James are particularly helpful and …

read more
Response from business owner

Thank you Tim! We appreciate you!

via Google
Scott Koerner
Scott Koerner

Andy and James closed my pool for the season, they did a great job, ty guys.

Response from business owner

Thank you Scott! Appreciate your business!

via Google
John Lawton
John Lawton

James replaced our control panel on our hot tub and did a great job!! Thanks so much!!!

Response from business owner

Thank you!! We appreciate your business!

via Google
Mduduzi Sylvester
Mduduzi Sylvester

I have took a lot of risk in forex/binary trading, I have lost different times with different account manager I lost close to $7500 on forex trading, I saw a good recommendation about Mrs. Joan Steve. FX on review talking about her good …

read more
via Facebook
Larry Brandt
Larry Brandt

Service call by Mike & James to replace hot tub controller was done in professional & efficient manner to restore my Hot Springs Spa to its excellent performance 👏❤️👏

Response from business owner

Thank you Larry! We appreciate you!

via Google
Janet VonDerHeide
Janet VonDerHeide

Brett, Waterscape sub. pool dept. Much thanks to Aaron and Matt from Branson pool and Spa. They did a great job and very professional.. see ya next spring..

Response from business owner

Thanks so much, we appreciate you!

via Google
Jason Van Der Veer
Jason Van Der Veer

Awesome people

Response from business owner

Thanks for your review Jason!

via Google
Tom Thomas
Tom Thomas

Been using Branson Hot Tubs and Pools for the past 12 years to service our community pool. We could not be more happy with their service. They address our needs in a friendly, professional manner.

Response from business owner

Thanks for your review Tom! We appreciate you!

via Google
EXPECT US
EXPECT US

Knowledgeable helpful

Response from business owner

Thank you for your review!

via Google
James Gee
James Gee

Great customer service. Very knowledgeable employees. Highly recommended.

Response from business owner

Thank you for your review!

via Google
Ron McNair
Ron McNair

We absolutely love our new Hot Tub. The service was outstanding!! The installation process was great. The guys were wonderful about making sure the hook ups were done just right double checking everything and showing us all options and how …

read more
Response from business owner

Thank you, Ron! We appreciate you and Happy Hot Tubbing!

via Google
The Taylors
The Taylors

Great experience buying our hot tub through Branson Hot Tubs! Thanks, Traci!

Response from business owner

We appreciate you, Happy Hot Tubbing!

via Google
Tony Lentz
Tony Lentz

Friendly and professional service

Response from business owner

Thank you!

via Google
billy hayes
billy hayes

Super helpful. Walked me through everything I needed to open pool, adding chemicals and now to closing my pool for the winter. Would highly recommend.

Response from business owner

Thank you! We are glad we could help!

via Google
Jeff Boggs
Jeff Boggs

James and Ethan delivered our new hot tub today. Excellent customer experience! Stepped me through the cleaning, maintenance and tips of the hot tub and answered all of my questions. Thanks for a job well done!

Response from business owner

Thank you Jeff! Happy Hot Tubbing! 🙂

via Google
Micheal Miller
Micheal Miller

I like the new composite spas that they have...

via Google
Teresa Moon
Teresa Moon

Our hot tub was installed today. James and his crew did a great job. James explained how to use our control panel, how to test/add chemicals, and answered all of our questions. James is knowledgeable about hot tubs and we appreciated the …

read more
Response from business owner

Thanks Teresa, and Happy Hot Tubbing!

via Google
Michael Kearns
Michael Kearns

I manage a 12-unit condo complex on Indian Point and Branson Hot Tubs and Pools has been opening and closing our pool for years.

I called in April 2021 and made an appointment for May. Branson Hot Tubs and Pools provides a week when they …

read more
Response from business owner

Thanks so much for your review 🙂 and thanks for your business!

via Google
Mike Davis
Mike Davis

Andy, Aaron and James worked on replacing our pool liner. Those guys are the best! Very knowledgeable, courteous and professional.

Response from business owner

Thank you Mike! Enjoy the pool this summer!

via Google
Mike Davis
Mike Davis

Andy, Aaron and James worked on replacing our pool liner. Those guys are the best! Very knowledgeable, courteous and professional.

Response from business owner

Thanks Mike, we appreciate you!

via Facebook
Donna Czerniak
Donna Czerniak

Aaron and Andy are simply the best. They know everything there is to know about my pool. They serviced the pool quickly and answered all of my questions. I would not have anyone else touch my pool.

Response from business owner

Thanks Donna! We appreciate you 🙂

via Facebook
Tim Prososki
Tim Prososki

Had Rick and Shorty out to fix my hot tub. Great guys and very knowledgeable and professional. Definitely recommend them for any repairs needed for your hot tub or pool.

Response from business owner

Thank you Tim! We appreciate you!

via Facebook
joe chuh
joe chuh

Rick and James are awesome! Great team helped me make sure I know what I’m doing with my hot tub and filters! Thank you Rick and James!

Response from business owner

Thanks Joe, we appreciate you!

via Google
Matt Kartes
Matt Kartes

Great sales and the installation tech was great!

Response from business owner

Thanks Matt! Happy Hot Tubbing! 😃

via Facebook
Dale McKasson
Dale McKasson

Working with everyone at Branson hot Tub has been great. Everyone has been so knowledgeable and nice through the shopping, purchase and the delivery and set up of the Hot Tub. The guys that delivered and set up the Hot Tub were awesome and …

read more
Response from business owner

Thank you Dale. Happy New Year & Happy Hot Tubbing!

via Facebook
Debbie Safron
Debbie Safron

We purchased our hot tub quite a while ago with Marissa. She has been very accommodating and helpful. Due to Loan, Construction and Covid delayed our installation until Dec. However, when the crew arrived, OMG, there must have been 7 guys, …

read more
Response from business owner

Thank you Debbie! We appreciate you!

via Google
Hot Babes
Hot Babes

Rick came to set up our hot tub and he did an absolutely amazing job 😍 the most helpful and polite person ever !

Response from business owner

Thank you! Happy Hot Tubbing!

via Google
Boston SB Music
Boston SB Music

We had a great experience with the purchase and delivery and set up with our first hot tub. Marissa and the rest of the staff were very knowledgeable and helpful in making sure everything went smooth.

Response from business owner

Thank you! We appreciate your kind words. 🙂 Happy hot tubbing!

via Google
Cody Burns
Cody Burns

Great experience buying our first hot tub. Marissa was great explaining everything and helping make the purchase easy. Rick did a great job on installing it and start up. Would definitely recommend Branson Hot Tubs and Pools.

Response from business owner

Thank you so much Cody! Happy hot tubbing! 😊

via Facebook
LeAnn Fowler-Norris
LeAnn Fowler-Norris

Great staff & prices!! Friendly & helpful.. great service.

Response from business owner

Thank you LeAnn!

via Google
Dale McKasson
Dale McKasson

Nice Showroom and friendly people.

Response from business owner

Thank you Dale!

via Google
Rouge Simonetti-Owings
Rouge Simonetti-Owings

When we moved to Branson, MO in 2007, our home purchase included this Hot Springs Hot Tub, which is approximately 13-16 years old. We started noticing water around the base and set up an appointment. Andy came out and was extremely …

read more
via Facebook
Donald Ballew
Donald Ballew

They are very helpful took in a water sample from our pool and they tested it and got me taken care of to get my pool up and running. Thank you

Response from business owner

Thank you for your review, Don!

via Google
Vicki Pock
Vicki Pock

Aaron and Andy took down our old above ground pool and put up a new one. Great job – 5 star!

via Facebook
Deb Flaig
Deb Flaig

They either have what i need for my hot tubs in stock, or order it in quickly. Their service is professional and always have the parts they need, so second and third trips to fix tubs are not necessary.

Response from business owner

Thank you Deb!! We appreciate you!!

via Google
LeAnn Fowler-Norris
LeAnn Fowler-Norris

They're awesome! Great to work with, reliable, great prices, easy to get in touch with. They have taken care of my pool & spa for many years. I won't go anywhere else!

thank you all, keep up the good work!

Response from business owner

Thank you LeAnn, we appreciate your business!

via Facebook
River Earles
River Earles

Everything!, ur prices are excellent, ur showroom is exquisite! And ur salespeople are so knowledgeable about everything in the store and their right on the spot to help answer any questions I have. I have never been disappointed with …

read more
Response from business owner

Thank you so much! We appreciate your feedback!

via Facebook
John Stevenson
John Stevenson

Took delivery today of our new spa...the installers where fantastic their names are Aron and Rick they went far beyond what I would consider normal I strongly would recommend any to check out Branson Hot Tubs and Pools

Response from business owner

Thank you John! Enjoy your new hot tub! Happy Hot Tubbing!

via Google
carl etting
carl etting

They really helped me understand the difference in the various models. Didn't try up upsell me. Listened to my needs and took me down the right trails explaining how each one worked...tech stuff. We will be back!

Response from business owner

Thank you Carl! We can’t wait to help you find your perfect hot tub!

via Google
Mike Thomas
Mike Thomas

Great staff, knowledgeable and friendly. Delivered spa next day in sleet and a very cold day. Flawless delivery and set up. Could not be happier with my purchase.

Response from business owner

Thank you so much for your kind words! Happy Hot Tubbing!

via Facebook
Bill Smith
Bill Smith

See Tracy great place and business

Response from business owner

Thank you Bill! We appreciate you!

via Google
Jonathan Pray
Jonathan Pray

Great service use on a regular basis!!

Response from business owner

Thank you Jonathan!!

via Google
Sheri Hoenes
Sheri Hoenes

From the first time we walked into their showroom to the time of our recent install, this team has been amazing! They have done what they said they're going to do and then some, to make this as easy on us as possible. The whole team is …

read more
Response from business owner

Thank you Sheri! We are so happy you are enjoying your new Hot Tub. We greatly appreciate your business!

via Google
Seth Gray
Seth Gray

Very friendly & knowledgeable staff! They treated us like we were buying the fanciest spa they sell. Defiantly recommend visiting Branson Hot Tubs and Pools!!

Response from business owner

Thank you so much Seth!

via Facebook
Jerry Corder
Jerry Corder

Excellent service, helpful, and great looking store!!

Response from business owner

Thank You Jerry!

via Google
Connie Paterson
Connie Paterson

Very happy got the call they got the part to fix our hot tub. Thank you..

Response from business owner

Thank You Connie, we appreciate your business

via Google
Danny Davis
Danny Davis

I WANT TO GIVE A BIG HANDS UP TO ANDY & ERIN FOR INSTALLING OUR NEW POOL, IT WAS 98% OUTSIDE AND THE HEAT INDEX EVEN WORSE AND THEY WERE IN THE SUN THE WHOLE TIME. THIS WAS ON 9-18 WHEN YOU WOULD THINK IT WOULD HAVE BEEN COOLER OUTSIDE. I …

read more
Response from business owner

Thank you for your great review! We hope you enjoy your new pool!

via Google
Gordon Walker
Gordon Walker

If you can't find parts for hot tub there it's not made yet lol

Response from business owner

Thank you Gordon!

via Google
Steve Mayes
Steve Mayes

Andy was just here to repair a large crack in the bottom of our pool. He was very friendly and completed the job in a very timely manner. He did a great job of cleaning up after the repair too. I would recommend him to anyone needing pool …

read more
Response from business owner

Thank you Steve, we appreciate your business and your feedback!

via Facebook
Raymond Hoskins
Raymond Hoskins

The people and the service!

Response from business owner

Thank You!

via Facebook
Isic Mendoza
Isic Mendoza

The only place to go to and get all your pool ,spa, jacuzzi , hot tub ECT.

The staff is very professional and all very knowledgeable for any needs. Highly recommend and I wouldn't go anywhere else. Don't waste your time with others and get …

read more
Response from business owner

Thanks Isic!! We greatly appreciate your feedback!!

via Google
John Cathey
John Cathey

Big thanks to Branson hot tubs for making my experience painless. Marissa was extremely helpful and knowledgeable while we picked the perfect tub. James and his team did a flawless job on the install. And stayed to make sure it worked …

read more
Response from business owner

Thank you for the kind words John! You are going to love your new spa!

via Google
John E Cathey
John E Cathey

Absolutely love are new spa set up! Branson Hot Tubs made our first spa purchase a great experience Marissa was super helpful and knowledgeable helping a choose a spa. James and his team did a fantastic job on the install and didn’t leave …

read more
Response from business owner

Thanks John! We greatly appreciate your feedback! Happy Hot Tubbing!

via Facebook
Cindy Zeller
Cindy Zeller

We have had our Hot Tub a year now. Best purchase we have ever made! From the time we walked into the showroom till now everyone has been friendly and very helpful! If you are looking to purchase this is where you need to shop! From …

read more
Response from business owner

Thank you Cindy, for your wonderful review! We are so glad you are enjoying your hot tub!

via Google
Amy Loescher Briggs
Amy Loescher Briggs

Thanks for your help! It was the vacuum hose!! 😍

Response from business owner

You are welcome; glad we could help!

via Facebook
Don Durre
Don Durre

Thru the sales process, installation, training and post-sale follow up, the Branson Spa team continues to perform at a very high level. Being new to the HotSprings fresh saltwater system, their expertise and continued support is appreciated…

read more
Response from business owner

Thank you for the wonderful feedback! We appreciate you, Don!

via Google
Terry Gentle
Terry Gentle

Had initial problem tub but came out and resolved the issue

No issues since. Thanks for the great service.

Response from business owner

Thank you Terry, glad we got your issue resolved. We appreciate you!

via Google
Jim Ballew
Jim Ballew

We got new signs to go around our pool at the resort. The employees are very courteous and very friendly

Response from business owner

Thank You Jim! We appreciate you.

via Google
Debbie Southard
Debbie Southard

The girls were very helpful and polite.

Response from business owner

Thank you Debbie! Glad we could help!

via Google
Michael Blok
Michael Blok

Great people. Always willing to help with any issues we have with our hot tub. They also have everything we need in stock and at good prices.

Response from business owner

Thank you Michael! We are glad we can help!

via Google
Sandy Weedman
Sandy Weedman

We had a Hot Springs Vanguard spa so we were already familiar with the quality and level of service that come with Hot Springs Spas, but when we moved we decided to move up to the Grandee and WOW are we thrilled! It is awesome in every way …

read more
Response from business owner

We are so happy you are loving your new hot tub, and thanks so much for the kind words!

via Google
Richard Culver
Richard Culver

This place rocks. Everything you could ever want to make your home a paradise.

Response from business owner

Thanks Rick, we appreciate it!

via Google
Newanna Dennett
Newanna Dennett

Great customer service!!!!!

Response from business owner

Thank you!

via Facebook
Kim Good
Kim Good

Great, hard-working people that help with pool and grilling needs!

Response from business owner

Thanks Kim, we appreciate you!

via Facebook
Jackie Murphy
Jackie Murphy

Amazing!!! These guys are top notch. Everyone from sales team to delivery team. It is so comforting to know they are only a phone call or short drive away for all our needs.

Response from business owner

Thank you for the kind words and recommendation! We greatly appreciate you!

via Facebook
Emily Kidwell
Emily Kidwell

My experience was very positive. Company representatives were polite, knowledgeable and timely. I would not hesitate to do business with Branson Hot tubs and pools in the future

Response from business owner

Thank you for the wonderful feedback, we appreciate you so much!

via Google
Dooley's Chapel on the Lake
Dooley's Chapel on the Lake

Andy came by to close down the pool. Was very familiar with the pool and the process of shutting it down. Gave us an overview of what he was doing and what to expect. We were in good hands......

Response from business owner

Thank you for sharing your experience! We appreciate you!

via Google
Julia Miller
Julia Miller

Tim and Matt were great to work with! They went out of their way to ensure that we were satisfied with our quote. We look forward to continue working with them on future purchases.

Response from business owner

Thanks for sharing your experience, we look forward to working with you in the near future.

via Google
Mj Szumowski
Mj Szumowski

very professional. Everyone is very knowledgeable. won't try to oversell you! They have a great selection of spa's that you can actually see on the sales floor instead of looking through a catalog. If there's ever a problem, the tech's will…

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via Facebook
Chip Mahan
Chip Mahan

Seth and James did a awesome job.

via Google
Johnny Strain
Johnny Strain

Professional installers – friendly and courteous +++ plus sales (M) was generous with her time and patient of our many questions

via Google
Steven Christmann
Steven Christmann

We have recently had several projects completed on our old pool. Most recently we had an auto-fill system installed and the return pipe to the pool replaced. Aaron did both jobs and I must say "his work is fantastic"! He takes pride in …

read more
Response from business owner

That is wonderful to hear. Thank you so much, we appreciate you!

via Google
ruth firl
ruth firl

If you could fall in love with a pool/hot tub place, this would be the love of your life.

The service at Branson Hot Tubs and Pools is

absolutely top notch. Nothing left undone. Their knowledge of the products they sell, and their …

read more
Response from business owner

Thank you so much for those kind words! We strive to be a great resource for our customers.

via Google
Ann Moore
Ann Moore

So thankful for your help today. You only sold me what I asked for. Thank you for answering my questions. Thank you Brittany for your honesty today!

Response from business owner

Thanks Ann, we appreciate your business!

via Facebook
Tim Loutzenhiser
Tim Loutzenhiser

I visited BHTP’s showroom and I was very impressed by the quality of their products and staff!

Response from business owner

Thank You Tim; we appreciate you!

via Google
Clayton Miller
Clayton Miller

Super friendly and knowledgeable people!

Response from business owner

Thank You Clayton

via Google
Gary VanSickle
Gary VanSickle

Great spa and pool supply store , friendly staff , great selection of very modern hot tubs , good place for any chemical needs

via Google
Brian Grover
Brian Grover

It took my wife and myself 3 or 4 trips to the store to decide which one to buy. Matt was our salesman but we talked and laughed with all there. We also manage a large complex with a large pool and again all the staff has been great and …

read more
via Facebook
Patricia Norris
Patricia Norris

I have used Branson Hot Tubs for several years. I recently traded in my older hot tub for a new one. I have had nothing but the best experiences. Their employees are always very courteous and helpful. I have found all my …

read more
Response from business owner

Thank you for the kind words, we appreciate you so much!

via Google
Bob Stell
Bob Stell

We are so glad we found this business. This is our first hot tub and from the moment we walked in, Matt showed us exactly what we needed based on what we told him we wanted. We got a great deal and they were very helpful. They came out and …

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Response from business owner

Thanks for your kind words! We love helping our customers' vision become reality, and strive to make things go as smooth as possible.

via Google
Jc Lawton
Jc Lawton

What Great People! From Matt on the showroom floor to Ryan the tech who put in our new Envoy and the 2 guys that helped him deliver it, we had excellent customer service all the way. My wife and I recommend this place to anyone looking for …

read more
Response from business owner

Thanks so much for your kind words; we truly value you as a customer!

via Google

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From 172 reviews
Blake Vaught
Blake Vaught

Marrisa and the guys are always outstanding! Its hard to find consistency these days and there consistant everytime and all the time thanks for serving myselfband my company well!!!

Response from business owner

Thank you Blake! We appreciate your review!

via Google
Gary Hazell
Gary Hazell

Branson hot tubs and spa are the best. They are very friendly and helpful.

Response from business owner

Thank you Gary!

via Google
Staci Baskins
Staci Baskins

The staff is always helpful in getting us the supplies that we need for our pool and hot tub.

Response from business owner

Thank you for your review! We are happy to help!

via Google
Kristin Heffron
Kristin Heffron

As usual, Branson Hot tubs diagnosed our water problem quickly and correctly. Their service technicians arrived promptly and completed the service efficiently. They were friendly and left the spa area neat and clean and the spa in great …

read more
Response from business owner

Thank you Kristin! Glad we could help!

via Google
Jeramie Henson
Jeramie Henson

Wonderful service! Polite and professional! I highly recommend them!

Response from business owner

Thank you Jeramie!

via Google
Tom Caruso
Tom Caruso

Great team of knowledgeable people. Excellent customer service after the sale. I highly recommend them.

Response from business owner

Thank you Tom! We appreciate your business!

via Google
Ron J Carson
Ron J Carson

Very appreciative of their excellent service !

Response from business owner

Thank you Ron! We appreciate you!

via Google
Steve D
Steve D

Andy and Jacob provided a professional service call to determine what was wrong with my hot tub. Very thorough and explained things well.

Patriot
Patriot

These guys are great! Andy and Jacob fixed my 20 year old hot tub in a flash. They knew every piece to that tub. My highest compliments to these guys.

Response from business owner

Thank you! Happy Hot Tubbing!

via Google
Martin Dingman
Martin Dingman

Tremendous service! Saxon and James were courteous, knowledgeable, hardworking, and very professional. We are planning on a future hot tub install with them.

Response from business owner

Thank you Martin!

via Google
Carol Wiseman
Carol Wiseman

James and Trey were excellent...very friendly and knowledgeable...spa is now working perfectly

Response from business owner

Thank you Carol! Glad we could help!

via Google
Anonymous
Anonymous

Thanks to Andy an Jacob they di an amazing job getting my broken hot tub diagnosed

stay truthful
stay truthful

Always helpful and willing to answer questions. Thank you. We love our hot tub. So glad we went with people who are there for you when you need them. Thank you Matt, and crew.

Response from business owner

Thank you! Happy Hot Tubing!

via Google
John Quick
John Quick

Great job yall

Response from business owner

Thanks John!

via Google
Dustan Afshar
Dustan Afshar

The guys who came out to help with our indoor pool were amazing. They were knowledgeable and patient with us as we remodeled the whole room around it. They showed up when we needed them, advised us on what they would need to make it as cost…

read more
Response from business owner

Thank you, Dustan! We are glad we could help with the project!

via Google
Brian Lindsey
Brian Lindsey

Very experienced no their stuff

via Google
Gary R
Gary R

Sad to close the pool for the year but Andy & James weatherized everything. Very thorough & professional! Thanks guys!!

Response from business owner

Thank you Gary! We appreciate you!

via Google
Dana Edwards
Dana Edwards

I purchased my first hot tub with Branson Hot Tubs and Pools. Aaron and his crew delivered and set it up, making it look easy. I have a more than tricky driveway that I know was a challenge. I appreciate the efficiency of the delivery. also…

read more
Response from business owner

Thank you Dana! Happy Hot Tubbing!! 😁

via Facebook
John Bartley
John Bartley

Branson Hot Tubs and Pools did a great job in repairing my hot tub. James and Andy were awesome in getting the parts installed and checking my hot tub out to make sure it was operating properly. Mike in service was great in communicating …

read more
Response from business owner

Thank you John! Happy Hot Tubbing!

via Google
Tim Bellanti
Tim Bellanti

I have been using Branson hot tubs and pools for the past decade. They rebuilt my hot tub and installed a swimming pool and maintain both. I recommend this business without hesitation. Andy and his helper James are particularly helpful and …

read more
Response from business owner

Thank you Tim! We appreciate you!

via Google
Scott Koerner
Scott Koerner

Andy and James closed my pool for the season, they did a great job, ty guys.

Response from business owner

Thank you Scott! Appreciate your business!

via Google
John Lawton
John Lawton

James replaced our control panel on our hot tub and did a great job!! Thanks so much!!!

Response from business owner

Thank you!! We appreciate your business!

via Google
Mduduzi Sylvester
Mduduzi Sylvester

I have took a lot of risk in forex/binary trading, I have lost different times with different account manager I lost close to $7500 on forex trading, I saw a good recommendation about Mrs. Joan Steve. FX on review talking about her good …

read more
via Facebook
Larry Brandt
Larry Brandt

Service call by Mike & James to replace hot tub controller was done in professional & efficient manner to restore my Hot Springs Spa to its excellent performance 👏❤️👏

Response from business owner

Thank you Larry! We appreciate you!

via Google
Janet VonDerHeide
Janet VonDerHeide

Brett, Waterscape sub. pool dept. Much thanks to Aaron and Matt from Branson pool and Spa. They did a great job and very professional.. see ya next spring..

Response from business owner

Thanks so much, we appreciate you!

via Google
Jason Van Der Veer
Jason Van Der Veer

Awesome people

Response from business owner

Thanks for your review Jason!

via Google
Tom Thomas
Tom Thomas

Been using Branson Hot Tubs and Pools for the past 12 years to service our community pool. We could not be more happy with their service. They address our needs in a friendly, professional manner.

Response from business owner

Thanks for your review Tom! We appreciate you!

via Google
EXPECT US
EXPECT US

Knowledgeable helpful

Response from business owner

Thank you for your review!

via Google
James Gee
James Gee

Great customer service. Very knowledgeable employees. Highly recommended.

Response from business owner

Thank you for your review!

via Google
Ron McNair
Ron McNair

We absolutely love our new Hot Tub. The service was outstanding!! The installation process was great. The guys were wonderful about making sure the hook ups were done just right double checking everything and showing us all options and how …

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Response from business owner

Thank you, Ron! We appreciate you and Happy Hot Tubbing!

via Google
The Taylors
The Taylors

Great experience buying our hot tub through Branson Hot Tubs! Thanks, Traci!

Response from business owner

We appreciate you, Happy Hot Tubbing!

via Google
Tony Lentz
Tony Lentz

Friendly and professional service

Response from business owner

Thank you!

via Google
billy hayes
billy hayes

Super helpful. Walked me through everything I needed to open pool, adding chemicals and now to closing my pool for the winter. Would highly recommend.

Response from business owner

Thank you! We are glad we could help!

via Google
Jeff Boggs
Jeff Boggs

James and Ethan delivered our new hot tub today. Excellent customer experience! Stepped me through the cleaning, maintenance and tips of the hot tub and answered all of my questions. Thanks for a job well done!

Response from business owner

Thank you Jeff! Happy Hot Tubbing! 🙂

via Google
Micheal Miller
Micheal Miller

I like the new composite spas that they have...

via Google
Teresa Moon
Teresa Moon

Our hot tub was installed today. James and his crew did a great job. James explained how to use our control panel, how to test/add chemicals, and answered all of our questions. James is knowledgeable about hot tubs and we appreciated the …

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Response from business owner

Thanks Teresa, and Happy Hot Tubbing!

via Google
Michael Kearns
Michael Kearns

I manage a 12-unit condo complex on Indian Point and Branson Hot Tubs and Pools has been opening and closing our pool for years.

I called in April 2021 and made an appointment for May. Branson Hot Tubs and Pools provides a week when they …

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Response from business owner

Thanks so much for your review 🙂 and thanks for your business!

via Google
Mike Davis
Mike Davis

Andy, Aaron and James worked on replacing our pool liner. Those guys are the best! Very knowledgeable, courteous and professional.

Response from business owner

Thank you Mike! Enjoy the pool this summer!

via Google
Mike Davis
Mike Davis

Andy, Aaron and James worked on replacing our pool liner. Those guys are the best! Very knowledgeable, courteous and professional.

Response from business owner

Thanks Mike, we appreciate you!

via Facebook
Donna Czerniak
Donna Czerniak

Aaron and Andy are simply the best. They know everything there is to know about my pool. They serviced the pool quickly and answered all of my questions. I would not have anyone else touch my pool.

Response from business owner

Thanks Donna! We appreciate you 🙂

via Facebook
Tim Prososki
Tim Prososki

Had Rick and Shorty out to fix my hot tub. Great guys and very knowledgeable and professional. Definitely recommend them for any repairs needed for your hot tub or pool.

Response from business owner

Thank you Tim! We appreciate you!

via Facebook
joe chuh
joe chuh

Rick and James are awesome! Great team helped me make sure I know what I’m doing with my hot tub and filters! Thank you Rick and James!

Response from business owner

Thanks Joe, we appreciate you!

via Google
Matt Kartes
Matt Kartes

Great sales and the installation tech was great!

Response from business owner

Thanks Matt! Happy Hot Tubbing! 😃

via Facebook
Dale McKasson
Dale McKasson

Working with everyone at Branson hot Tub has been great. Everyone has been so knowledgeable and nice through the shopping, purchase and the delivery and set up of the Hot Tub. The guys that delivered and set up the Hot Tub were awesome and …

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Response from business owner

Thank you Dale. Happy New Year & Happy Hot Tubbing!

via Facebook
Debbie Safron
Debbie Safron

We purchased our hot tub quite a while ago with Marissa. She has been very accommodating and helpful. Due to Loan, Construction and Covid delayed our installation until Dec. However, when the crew arrived, OMG, there must have been 7 guys, …

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Response from business owner

Thank you Debbie! We appreciate you!

via Google
Hot Babes
Hot Babes

Rick came to set up our hot tub and he did an absolutely amazing job 😍 the most helpful and polite person ever !

Response from business owner

Thank you! Happy Hot Tubbing!

via Google
Boston SB Music
Boston SB Music

We had a great experience with the purchase and delivery and set up with our first hot tub. Marissa and the rest of the staff were very knowledgeable and helpful in making sure everything went smooth.

Response from business owner

Thank you! We appreciate your kind words. 🙂 Happy hot tubbing!

via Google
Cody Burns
Cody Burns

Great experience buying our first hot tub. Marissa was great explaining everything and helping make the purchase easy. Rick did a great job on installing it and start up. Would definitely recommend Branson Hot Tubs and Pools.

Response from business owner

Thank you so much Cody! Happy hot tubbing! 😊

via Facebook
LeAnn Fowler-Norris
LeAnn Fowler-Norris

Great staff & prices!! Friendly & helpful.. great service.

Response from business owner

Thank you LeAnn!

via Google
Dale McKasson
Dale McKasson

Nice Showroom and friendly people.

Response from business owner

Thank you Dale!

via Google
Rouge Simonetti-Owings
Rouge Simonetti-Owings

When we moved to Branson, MO in 2007, our home purchase included this Hot Springs Hot Tub, which is approximately 13-16 years old. We started noticing water around the base and set up an appointment. Andy came out and was extremely …

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via Facebook
Donald Ballew
Donald Ballew

They are very helpful took in a water sample from our pool and they tested it and got me taken care of to get my pool up and running. Thank you

Response from business owner

Thank you for your review, Don!

via Google
Vicki Pock
Vicki Pock

Aaron and Andy took down our old above ground pool and put up a new one. Great job – 5 star!

via Facebook
Deb Flaig
Deb Flaig

They either have what i need for my hot tubs in stock, or order it in quickly. Their service is professional and always have the parts they need, so second and third trips to fix tubs are not necessary.

Response from business owner

Thank you Deb!! We appreciate you!!

via Google
LeAnn Fowler-Norris
LeAnn Fowler-Norris

They're awesome! Great to work with, reliable, great prices, easy to get in touch with. They have taken care of my pool & spa for many years. I won't go anywhere else!

thank you all, keep up the good work!

Response from business owner

Thank you LeAnn, we appreciate your business!

via Facebook
River Earles
River Earles

Everything!, ur prices are excellent, ur showroom is exquisite! And ur salespeople are so knowledgeable about everything in the store and their right on the spot to help answer any questions I have. I have never been disappointed with …

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Response from business owner

Thank you so much! We appreciate your feedback!

via Facebook
John Stevenson
John Stevenson

Took delivery today of our new spa...the installers where fantastic their names are Aron and Rick they went far beyond what I would consider normal I strongly would recommend any to check out Branson Hot Tubs and Pools

Response from business owner

Thank you John! Enjoy your new hot tub! Happy Hot Tubbing!

via Google
carl etting
carl etting

They really helped me understand the difference in the various models. Didn't try up upsell me. Listened to my needs and took me down the right trails explaining how each one worked...tech stuff. We will be back!

Response from business owner

Thank you Carl! We can’t wait to help you find your perfect hot tub!

via Google
Mike Thomas
Mike Thomas

Great staff, knowledgeable and friendly. Delivered spa next day in sleet and a very cold day. Flawless delivery and set up. Could not be happier with my purchase.

Response from business owner

Thank you so much for your kind words! Happy Hot Tubbing!

via Facebook
Bill Smith
Bill Smith

See Tracy great place and business

Response from business owner

Thank you Bill! We appreciate you!

via Google
Jonathan Pray
Jonathan Pray

Great service use on a regular basis!!

Response from business owner

Thank you Jonathan!!

via Google
Sheri Hoenes
Sheri Hoenes

From the first time we walked into their showroom to the time of our recent install, this team has been amazing! They have done what they said they're going to do and then some, to make this as easy on us as possible. The whole team is …

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Response from business owner

Thank you Sheri! We are so happy you are enjoying your new Hot Tub. We greatly appreciate your business!

via Google
Seth Gray
Seth Gray

Very friendly & knowledgeable staff! They treated us like we were buying the fanciest spa they sell. Defiantly recommend visiting Branson Hot Tubs and Pools!!

Response from business owner

Thank you so much Seth!

via Facebook
Jerry Corder
Jerry Corder

Excellent service, helpful, and great looking store!!

Response from business owner

Thank You Jerry!

via Google
Connie Paterson
Connie Paterson

Very happy got the call they got the part to fix our hot tub. Thank you..

Response from business owner

Thank You Connie, we appreciate your business

via Google
Danny Davis
Danny Davis

I WANT TO GIVE A BIG HANDS UP TO ANDY & ERIN FOR INSTALLING OUR NEW POOL, IT WAS 98% OUTSIDE AND THE HEAT INDEX EVEN WORSE AND THEY WERE IN THE SUN THE WHOLE TIME. THIS WAS ON 9-18 WHEN YOU WOULD THINK IT WOULD HAVE BEEN COOLER OUTSIDE. I …

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Response from business owner

Thank you for your great review! We hope you enjoy your new pool!

via Google
Gordon Walker
Gordon Walker

If you can't find parts for hot tub there it's not made yet lol

Response from business owner

Thank you Gordon!

via Google
Steve Mayes
Steve Mayes

Andy was just here to repair a large crack in the bottom of our pool. He was very friendly and completed the job in a very timely manner. He did a great job of cleaning up after the repair too. I would recommend him to anyone needing pool …

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Response from business owner

Thank you Steve, we appreciate your business and your feedback!

via Facebook
Raymond Hoskins
Raymond Hoskins

The people and the service!

Response from business owner

Thank You!

via Facebook
Isic Mendoza
Isic Mendoza

The only place to go to and get all your pool ,spa, jacuzzi , hot tub ECT.

The staff is very professional and all very knowledgeable for any needs. Highly recommend and I wouldn't go anywhere else. Don't waste your time with others and get …

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Response from business owner

Thanks Isic!! We greatly appreciate your feedback!!

via Google
John Cathey
John Cathey

Big thanks to Branson hot tubs for making my experience painless. Marissa was extremely helpful and knowledgeable while we picked the perfect tub. James and his team did a flawless job on the install. And stayed to make sure it worked …

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Response from business owner

Thank you for the kind words John! You are going to love your new spa!

via Google
John E Cathey
John E Cathey

Absolutely love are new spa set up! Branson Hot Tubs made our first spa purchase a great experience Marissa was super helpful and knowledgeable helping a choose a spa. James and his team did a fantastic job on the install and didn’t leave …

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Response from business owner

Thanks John! We greatly appreciate your feedback! Happy Hot Tubbing!

via Facebook
Cindy Zeller
Cindy Zeller

We have had our Hot Tub a year now. Best purchase we have ever made! From the time we walked into the showroom till now everyone has been friendly and very helpful! If you are looking to purchase this is where you need to shop! From …

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Response from business owner

Thank you Cindy, for your wonderful review! We are so glad you are enjoying your hot tub!

via Google
Amy Loescher Briggs
Amy Loescher Briggs

Thanks for your help! It was the vacuum hose!! 😍

Response from business owner

You are welcome; glad we could help!

via Facebook
Don Durre
Don Durre

Thru the sales process, installation, training and post-sale follow up, the Branson Spa team continues to perform at a very high level. Being new to the HotSprings fresh saltwater system, their expertise and continued support is appreciated…

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Response from business owner

Thank you for the wonderful feedback! We appreciate you, Don!

via Google
Terry Gentle
Terry Gentle

Had initial problem tub but came out and resolved the issue

No issues since. Thanks for the great service.

Response from business owner

Thank you Terry, glad we got your issue resolved. We appreciate you!

via Google
Jim Ballew
Jim Ballew

We got new signs to go around our pool at the resort. The employees are very courteous and very friendly

Response from business owner

Thank You Jim! We appreciate you.

via Google
Debbie Southard
Debbie Southard

The girls were very helpful and polite.

Response from business owner

Thank you Debbie! Glad we could help!

via Google
Michael Blok
Michael Blok

Great people. Always willing to help with any issues we have with our hot tub. They also have everything we need in stock and at good prices.

Response from business owner

Thank you Michael! We are glad we can help!

via Google
Sandy Weedman
Sandy Weedman

We had a Hot Springs Vanguard spa so we were already familiar with the quality and level of service that come with Hot Springs Spas, but when we moved we decided to move up to the Grandee and WOW are we thrilled! It is awesome in every way …

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Response from business owner

We are so happy you are loving your new hot tub, and thanks so much for the kind words!

via Google
Richard Culver
Richard Culver

This place rocks. Everything you could ever want to make your home a paradise.

Response from business owner

Thanks Rick, we appreciate it!

via Google
Newanna Dennett
Newanna Dennett

Great customer service!!!!!

Response from business owner

Thank you!

via Facebook
Kim Good
Kim Good

Great, hard-working people that help with pool and grilling needs!

Response from business owner

Thanks Kim, we appreciate you!

via Facebook
Jackie Murphy
Jackie Murphy

Amazing!!! These guys are top notch. Everyone from sales team to delivery team. It is so comforting to know they are only a phone call or short drive away for all our needs.

Response from business owner

Thank you for the kind words and recommendation! We greatly appreciate you!

via Facebook
Emily Kidwell
Emily Kidwell

My experience was very positive. Company representatives were polite, knowledgeable and timely. I would not hesitate to do business with Branson Hot tubs and pools in the future

Response from business owner

Thank you for the wonderful feedback, we appreciate you so much!

via Google
Dooley's Chapel on the Lake
Dooley's Chapel on the Lake

Andy came by to close down the pool. Was very familiar with the pool and the process of shutting it down. Gave us an overview of what he was doing and what to expect. We were in good hands......

Response from business owner

Thank you for sharing your experience! We appreciate you!

via Google
Julia Miller
Julia Miller

Tim and Matt were great to work with! They went out of their way to ensure that we were satisfied with our quote. We look forward to continue working with them on future purchases.

Response from business owner

Thanks for sharing your experience, we look forward to working with you in the near future.

via Google
Mj Szumowski
Mj Szumowski

very professional. Everyone is very knowledgeable. won't try to oversell you! They have a great selection of spa's that you can actually see on the sales floor instead of looking through a catalog. If there's ever a problem, the tech's will…

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via Facebook
Chip Mahan
Chip Mahan

Seth and James did a awesome job.

via Google
Johnny Strain
Johnny Strain

Professional installers – friendly and courteous +++ plus sales (M) was generous with her time and patient of our many questions

via Google
Steven Christmann
Steven Christmann

We have recently had several projects completed on our old pool. Most recently we had an auto-fill system installed and the return pipe to the pool replaced. Aaron did both jobs and I must say "his work is fantastic"! He takes pride in …

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Response from business owner

That is wonderful to hear. Thank you so much, we appreciate you!

via Google
ruth firl
ruth firl

If you could fall in love with a pool/hot tub place, this would be the love of your life.

The service at Branson Hot Tubs and Pools is

absolutely top notch. Nothing left undone. Their knowledge of the products they sell, and their …

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Response from business owner

Thank you so much for those kind words! We strive to be a great resource for our customers.

via Google
Ann Moore
Ann Moore

So thankful for your help today. You only sold me what I asked for. Thank you for answering my questions. Thank you Brittany for your honesty today!

Response from business owner

Thanks Ann, we appreciate your business!

via Facebook
Tim Loutzenhiser
Tim Loutzenhiser

I visited BHTP’s showroom and I was very impressed by the quality of their products and staff!

Response from business owner

Thank You Tim; we appreciate you!

via Google
Clayton Miller
Clayton Miller

Super friendly and knowledgeable people!

Response from business owner

Thank You Clayton

via Google
Gary VanSickle
Gary VanSickle

Great spa and pool supply store , friendly staff , great selection of very modern hot tubs , good place for any chemical needs

via Google
Brian Grover
Brian Grover

It took my wife and myself 3 or 4 trips to the store to decide which one to buy. Matt was our salesman but we talked and laughed with all there. We also manage a large complex with a large pool and again all the staff has been great and …

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via Facebook
Patricia Norris
Patricia Norris

I have used Branson Hot Tubs for several years. I recently traded in my older hot tub for a new one. I have had nothing but the best experiences. Their employees are always very courteous and helpful. I have found all my …

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Response from business owner

Thank you for the kind words, we appreciate you so much!

via Google
Bob Stell
Bob Stell

We are so glad we found this business. This is our first hot tub and from the moment we walked in, Matt showed us exactly what we needed based on what we told him we wanted. We got a great deal and they were very helpful. They came out and …

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Response from business owner

Thanks for your kind words! We love helping our customers' vision become reality, and strive to make things go as smooth as possible.

via Google
Jc Lawton
Jc Lawton

What Great People! From Matt on the showroom floor to Ryan the tech who put in our new Envoy and the 2 guys that helped him deliver it, we had excellent customer service all the way. My wife and I recommend this place to anyone looking for …

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Response from business owner

Thanks so much for your kind words; we truly value you as a customer!

via Google

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